Return policy
We are committed to ensuring your satisfaction with every purchase. To maintain high standards of service and product quality, please review the following terms regarding our return policy.
Eligibility for Returns
To qualify for a return, items must meet the following conditions:
- The item must be unused and in the exact same condition as when you received it.
- The item must be retained in its original packaging.
Return Timeframe
You have 30 days from the date of receipt to initiate a return request. Requests submitted after this period may not be accepted.
How to Initiate a Return
Please send an email to sales@luvattire.com to obtain the return address and further instructions. Our team will guide you through the necessary steps to ensure a smooth return process.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-14 days. The credit will automatically be applied to your original method of payment, depending on your bank or credit card company's processing times.
If you have any questions regarding this policy, please do not hesitate to contact us at the email address provided above.